Store Policies
Customer Care
If you have any issues with your order then please contact us, personalised orders are non refundable unless faulty. If you are not happy with your order please contact us to discuss.
We are only able to ship balloons within the UK due to product nature and shipping timescale outside of the UK. Signs and Favours can be posted to other countries.
Flying Pretty Balloons
25 Teasel Drive
Thetford
Norfolk
IP 24 2YL
England
Privacy & Safety
How we use your data
We only use your information for the purposes of contacting you regarding any enquiries you make and to exercise and carry out our rights and obligations arising from any orders. We also use your information to notify you of progress or any issues relating to your order.
We will also, where we have your consent to do so, use your contact details to keep you up-to-date with our products and services including offers and promotions from us.
We will NOT provide your information to third parties other than as set out below.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payment, payment on collection